Omnichannel AI Contact Center — Voice, WhatsApp, Chat, CRM & Human Agents in One Platform
Reduce costs. Increase revenue. Improve CSAT.
One unified platform powering AI agents across voice, WhatsApp, live chat, SMS, and email — with native CRM sync and seamless handoff to human agents. Always on, always on-brand.
Unified Inbox
AIxBPO · Omnichannel
Priya · WhatsApp
nowYes, please book the 3 BHK site visit for Saturday.
Voice · Aria AI
1mRescheduled to Friday 10am. Confirmation sent.
Web Chat · Rohan
2mNeed help tracking order #48201
Handoff → Human Agent
3mFull transcript + CRM context attached.
2.8k
5.4k
94%
Channels we connect
Every channel your customers use — unified by AI
Industry Spotlight
Built for the way your industry sells
Industry
Real Estate
60s
first response
Never lose a lead to slow follow-up again.
AI calls every inquiry within 60 seconds, sends WhatsApp brochures automatically, and books site visits — 24/7.
- Instant AI call-back
- Auto WhatsApp brochures
- Site visits booked 24/7
Industry
E-commerce
3x
cart recovery
Recover abandoned carts automatically.
AI chatbot, WhatsApp recovery sequence, and voice agent for high-value orders — all triggered instantly.
- AI chatbot on every page
- WhatsApp recovery sequence
- Voice agent for VIP orders
Industry
Healthcare
40%
fewer no-shows
Automate appointments and reduce no-shows instantly.
AI voice agents send appointment reminders across WhatsApp and voice, handle rescheduling automatically, and answer patient queries 24/7 — so your front desk focuses on care, not calls.
- Automated appointment reminders
- WhatsApp and voice follow-ups
- 24/7 patient query handling
Industry
Insurance
2x
faster claims
Follow up every lead and speed up claims processing.
AI agents handle policy inquiries, renewal reminders, and claims follow-ups across voice and WhatsApp — automatically. Every lead contacted, every renewal captured, no agent required.
- Automated renewal reminders
- Claims status follow-ups
- Policy inquiry handling 24/7
The AIxBPO Platform
One platform. Every customer conversation.
Intelligent Voice Agents
AI-powered inbound and outbound calls, 24/7, with zero hold times.
View platform detailsWhatsApp Business AI
Automate sales, support, and follow-ups on WhatsApp — the #1 channel for India and Southeast Asia.
View platform detailsLive Chat & Messaging
Web chat, SMS, and social DMs unified in one AI-powered inbox with instant human handoff.
View platform detailsConversational AI
Natural language, sentiment detection, emotional awareness, branded voices.
View platform detailsHuman + AI Handoff
Seamlessly escalate to your team with full context, transcripts, and CRM data.
View platform detailsCRM & Workflows
Native sync with Salesforce, HubSpot, Zoho — plus automated follow-ups and outbound campaigns.
View platform detailsInsights & Analytics
Real-time dashboards, call summaries, and performance scoring across every channel.
View platform detailsOutcomes
What AIxBPO Helps You Achieve
Automated AI self-service across every channel
Resolve common inquiries before they ever reach a human — across voice, chat, SMS, and email.
- 80%+ first-contact deflection
- Multi-channel knowledge base
- Continuous learning from every conversation
Increase Deflections
Today
1,284
Week
8.4k
Month
32k
Platform capabilities in depth
Intelligent Voice Agents
Resolve inquiries across every channel — automatically
AIxBPO's AI agents handle inbound and outbound calls, answer questions, escalate when needed, and log everything — without a single human in the loop.
Explore Voice AgentsAgent Assist & Live Support
Empower your human agents with real-time AI coaching
Serve up instant suggestions, surface knowledge base answers, and monitor live calls — so every agent performs like your best agent.
Explore Agent AssistCampaigns & Workflows
Trigger actions and automate follow-ups instantly
Build smart workflows that send follow-ups, escalate tickets, notify teams, and trigger CRM updates — all without writing a single line of code.
Explore CampaignsConversational AI
Human-like conversations at machine speed
Go beyond scripts. AIxBPO understands intent, detects sentiment, and adapts tone mid-conversation to deliver empathetic, on-brand support.
Explore Conversational AIAnalytics & Insights
Track performance and optimize every interaction
Every call is summarized, scored, and analyzed automatically. Surface trends, identify coaching needs, and make data-driven decisions in real time.
Explore AnalyticsIntegrations
Connect with your entire tech stack instantly
AIxBPO plugs into Salesforce, HubSpot, Zoho, and 50+ other platforms with prebuilt connectors. Your data stays in sync, automatically.
Explore IntegrationsAIxBPO by the numbers
4,000+
AI Agents deployable instantly
80%
Cost reduction vs. traditional BPO
24/7
Zero downtime, always-on support
Solutions
AI Agents Built for Every Team
Customers
What Our Customers Say
"AIxBPO cut our support costs by 70% while improving CSAT scores significantly."
VP of Operations
Logistics Company
"We went from 20 agents to 4 overnight. The AI handles everything."
CEO
E-commerce Brand
"Setup took 3 days. The ROI was visible in the first week."
Head of CX
SaaS Startup
Ready to Automate Your Support Operations?
Join hundreds of businesses that have replaced their call centers with AIxBPO's autonomous AI agents.